Privacy Policy

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter, the GDPR), with Law 34/2002 of 11 July on information society services and electronic commerce (hereinafter, LSSI-CE) and with Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights, MARIANA L. F. guarantees the protection and confidentiality of personal data of any kind provided to us by our clients, in accordance with the provisions of the General Data Protection Regulation.

The Data Protection Policy of MARIANA L. F. rests on the principle of proactive accountability, according to which the data controller is responsible for compliance with the regulatory and case-law framework and must be able to demonstrate such compliance before the relevant supervisory authorities.

The data provided will be processed under the terms established in the GDPR. In this regard, MARIANA L. F. has adopted the levels of protection that are legally required, and has implemented all the technical measures available to it to prevent loss, misuse, alteration and unauthorised access by third parties, as set out below. However, the user should be aware that security measures on the Internet are not impregnable.

Data controller: Who are we?

Name of the holder: MARIANA L. F.

N.I.F.:38507061R

Address: Carrer Doctor Trueta, 183, 08005, Barcelona

Telephone: 693 23 16 15

Email: info@toursbarcelona.es

Purpose of the processing: What will we use your data for?

All data provided by our clients and/or visitors on the MARIANA L. F. website, or to its staff, will be included in a record of personal data processing activities, created and maintained under the responsibility of MARIANA L. F., which is essential in order to provide the services requested by users, or to resolve the queries or questions raised by our visitors. It is our policy not to build profiles of the users of our services.

Lawfulness of the processing: Why do we need your data?

  1. a) Contractual relationship: This applies when you purchase one of our products or contract any of our services.
  2. b) Legitimate interest: In order to deal with the queries and complaints you may raise with us and to manage the collection of amounts owed.
  3. c) Your consent: If you are a user of our website, by ticking the box that appears on the contact form, you authorise us to send you the communications necessary to respond to the query or request for information raised.

Recipients: Who do we share your data with?

We do not disclose your personal data to anyone, with the exception of those public or private entities to which we are obliged to provide your personal data in order to comply with a law. By way of example, tax law requires certain information on economic transactions above a given amount to be provided to the Agencia Tributaria (Spanish Tax Agency).

In the event that, aside from the cases described above, we need to disclose your personal information to other entities, we will first request your permission by means of clear options that will allow you to decide in this respect.

Communication: Where might we send your data?

We will not carry out international transfers of your personal data for any of the purposes indicated.

Retention: How long will we keep your data?

We will only keep your personal data for as long as is necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we examine the risks entailed by the processing, as well as our contractual, legal and regulatory obligations, our internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.

In this regard, MARIANA L. F. will retain personal data once your relationship with us has ended, duly blocked, for the limitation period of any actions that might arise from the relationship maintained with the data subject.

Once blocked, your data will be inaccessible to MARIANA L. F., and will not be processed except for the purpose of making it available to the public authorities, judges and courts, in order to address any liabilities arising from the processing, as well as for the exercise and defence of claims before the Agencia Española de Protección de Datos (Spanish Data Protection Agency).

Security: How are we going to protect your data?

We make every reasonable effort to maintain the confidentiality of the personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and against unauthorised access, processing or disclosure, taking into account the state of the art, the nature of the data and the risks to which it is exposed. However, we cannot be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follow strict privacy rules and, in the event that we contract third parties to provide support services, we require them to abide by the same rules and to allow us to audit them in order to verify their compliance.

Your rights: What rights can you exercise as a data subject?

We hereby inform you that you may exercise the following rights:

  1. a) Right of access to your personal data, in order to know which data is being processed and the processing operations carried out with it;
  2. b) Right to rectification of any inaccurate personal data;
  3. c) Right to erasure of your personal data, where this is possible (for example,for legal reasons);
  4. d) Right to restriction of the processing of your personal data where the accuracy, lawfulness or necessity of the processing of the data is in doubt, in which case we may retain it for the exercise or defence of claims.
  5. e) Right to object to the processing of your personal data, where the legal basis entitling us to process it is our legitimate interest. MARIANA L. F. will cease processing your data unless it has a legitimate interest or the processing is necessary for the defence of claims.
  6. f) Right to portability of your data, where the legal basis entitling us to process it is the existence of a contractual relationship or your consent.
  7. g) Right to withdraw the consent granted to MARIANA L. F.

You may exercise your rights free of charge and at any time, by contacting us at the address Carrer Doctor Trueta, 183, 08005, Barcelona (Barcelona), enclosing a copy of your DNI (national identity document).

Protection of rights: Where can you lodge a complaint?

Should you consider that your rights have not been attended to by our organisation, you may lodge a complaint with the Agencia Española de Protección de Datos, by any of the following means:

  • Electronic office: https://www.aepd.es
  • Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid
  • Telephone: 901.100.099 and 912.663.517

Lodging a complaint with the Agencia Española de Protección de Datos entails no cost and does not require the assistance of a lawyer or court representative.

Updates: What changes may there be to this Privacy Policy?

MARIANA L. F. reserves the right to modify this policy in order to adapt it to legislative or case-law developments that may affect compliance with it.

In order to ensure compliance with personal data protection regulations, MARIANA L. F..